Shipping & Delivery

🚚 Shipping & Delivery Information

At Sunmax Energy LLC , we take shipping seriously—because your power solution matters.
Whether you’re ordering a SOK LiFePO4 battery for your RV or a RUIXU rack-mounted system for home solar storage, we make sure your products arrive quickly and securely.

⏱️ Processing Time

• Orders are processed within 1–2 business days
  

• You will receive tracking information once the order has shipped

🧭 Shipping Coverage

• We ship to all 48 contiguous U.S. states
  

• For orders to Alaska, Hawaii, Puerto Rico, or international destinations, please contact our team for a custom shipping quote

📦 Estimated Delivery Time

• Standard delivery takes 3–15 business days, depending on your location
  

• Shipping timelines apply to both SOK lithium batteries and RUIXU energy storage systems
  

⚠️ Delivery Notes

• Please inspect your package upon arrival
  

• Report any shipping damage or missing items within 72 hours to our support team at info@sunmaxsolary.com

💬 Questions?

We're here to help.
 For large-volume orders, freight delivery, or system-specific packing concerns (such as rack-mounted RUIXU modules), feel free to reach out for personalized assistance.